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Get the answers you need

Find answers to frequently asked questions about our weight loss program and community.

Do I need to have lab work done before starting the program?

No, on your initial visit with your licensed provider, in addition to reviewing your health history and goals, your clinician will order any necessary lab work. This step ensures your suitability for our program and to determine which medications would be most optimal for your weight management.

The required labs typically encompass a comprehensive metabolic panel (CMP), hemoglobin A1C (HgbA1C), thyroid-stimulating hormone (TSH), and a lipid panel. If you've had these labs completed within the past 24 months, you may not need labs ordered during your initial consultation, but this decision will be made by your provider.

You may upload your previous lab results into your portal or submit it to: support@joinfridays.com where someone from our team will upload it to your chart for your provider to review before your initial visit. It’s important to note that periodic lab tests may be required to monitor your body’s response to the medication and ensure safety.

Do you help with prior authorizations?

Absolutely, we're here to assist you every step of the way, including navigating the process of prior authorizations for medications, which includes GLP-1’s. Our team understands the complexities of insurance procedures, and we're committed to ensuring that you have access to the medications prescribed by your healthcare provider. Your health and well-being are our top priorities, and we're dedicated to making the process as smooth and stress-free as possible for you.

Where can I get my lab tests done?

You may visit the nearest Quest laboratory for your lab testing. If you have already completed the necessary lab tests within the past twelve months you may upload your previous lab results into your portal or submit it to: support@joinfridays.com where someone from our team will upload it to your chart for your provider to review before your initial visit. If you don't live near a Quest lab, our providers can order a general lab requisition form but we recommend completing this at your PCP's office as it can otherwise be pricey!

Will my information be confidential and private?

Yes. Rest assured that our services strictly adhere to HIPAA-compliance standards and privacy guidelines. We employ state-of-the-art technology to maintain the utmost security and confidentiality of your personal information. Your privacy is our priority, and we take every measure to ensure the protection of your sensitive data.

What is the cost of lab testing?

If you visit a Quest Diagnostics location, the cost of lab tests is fully covered as part of your monthly subscription, with no additional fees. However, you may decide to get your labs completed elsewhere. The cost of labs may also vary if you are using insurance or paying out-of-pocket. To determine whether lab testing is covered by your insurance plan, we recommend reaching out to your insurance carrier directly.