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How can we help you today?

Get the answers you need

Find answers to frequently asked questions about our weight loss program and community.

Do you accept insurance?

At present, insurance coverage does not include virtual visits for our program.

What type of provider will I see during my visits?

Our team consists of physicians and licensed nurse practitioners who possess the qualifications to prescribe medications, order lab tests, and evaluate your symptoms and health objectives. They are well-equipped to develop a personalized care plan tailored to your specific needs.

Do you offer maintenance therapy?

Certainly! We offer maintenance therapy for patients in most cases, however, the only patients that don't qualify for maintenance therapy are patients with a BMI < 22 and this is mainly because we're a virtual platform and for this patient population it's safer to provide maintenance therapy if they're managed at a physical clinic. In order to qualify for maintenance therapy, a patient needs to have a previous diagnosis of obesity (BMI > 30) or overweight (BMI > 27) and have been on a GLP-1 medication within the past 12 months. You may take our quiz to see if you qualify for maintenance therapy!

Who should avoid taking a GLP-1 medication for weight loss?

If you meet any of the following criteria, you may not be eligible for a prescription of GLP-1 weight loss medication:

1. Currently pregnant, breastfeeding, or actively trying to become pregnant
2. End-stage kidney disease (on or about to be on dialysis)
3. End-stage liver disease (cirrhosis)
4. Active eating disorder or history of eating disorder (bulimia, anorexia, etc.)
5. Current suicidal thoughts and/or prior suicidal attempt
6. Cancer (active diagnosis or treatment)
7. Current or history of pancreatitis
8. History of organ transplant on anti-rejection medication
9. Severe gastrointestinal condition (gastroparesis, inflammatory bowel disease)
10. Personal or family history of medullary thyroid cancer or multiple endocrine neoplasia (MEN) type 2

Please note that these eligibility criteria are not exhaustive, and it is crucial to consult with your healthcare provider for a comprehensive assessment of your individual circumstances.

What comes with my Subscription?

With your monthly subscription, you gain access to a comprehensive suite of services designed to support your health and wellness journey. Here's what you can expect:


Monthly Visits with a Licensed Clinician: As part of your membership, you'll have access to regular monthly visits with a licensed clinician. These professionals are dedicated to providing personalized care and guidance tailored to your unique health needs.


Help with Prior Authorizations for GLP-1 Medications: Dealing with insurance can be complex, especially when it comes to prior authorizations for specific medications like GLP-1’s. We're here to assist you through this process, ensuring you have access to the medications you need for managing your health effectively.


Weekly Group Coaching Sessions: Our weekly group coaching sessions cover essential aspects of health and wellness, including nutrition, mindset, and movement coaching. These sessions provide valuable support and education, empowering you to make sustainable lifestyle changes and achieve your health goals.

Comprehensive Lab Testing
Lab tests through Quest Diagnostics are fully included in your monthly subscription, with no additional fees.

Personalized Nutritionist Support
Enjoy 1:1 nutritionist support and ongoing chat access as part of your subscription, providing you with personalized guidance and advice.

Care Coaching
A dedicated Certified Medical Assistant to meet every other week and help with goal setting, planning and accountability coaching.


Whether you're looking for personalized medical guidance, assistance with medication access, or support in adopting healthier habits, our monthly membership offers a comprehensive solution to help you thrive on your wellness journey.